I flew AA back again from Boston by using Charlotte to Sarasota, FL on Monday, July 18th. The flight from Boston to Charlotte went nicely and we arrived promptly. The pilot never the moment communicated While using the travellers (the usual flight information most pilots do share once we've been inside the air, which includes a welcome) as well as the Flight Attendants hardly ever informed us what gate we have been at when we landed. I had a short connection time (which was offered Once i designed the reservations online), which I used to be capable to make just after traversing your complete Charlotte airport. After i got to the gate I questioned the Ticket Agent when we can count on to land in Sarasota and was knowledgeable the crew experienced not but arrived. At NO time was an announcement manufactured once the crew experienced arrived or when to anticipate to depart.
Something I couldn’t recognize is how your letter indicated that quantities for fast use would be honored When the receipts were clear and legible. How could my $46 cab ride from The Embassy Suites to Wal-Mart not be legible? I only gained sufficient to protect my toiletries at Wal-Mart.
So here is my Good friend due at perform and my son worried and perplexed standing within the gate and ready in line To find out more. Inevitably your employees instructed them the flight was about to board once again and it never ever did. Lori necessary to get back to her small small children that evening and her task the subsequent morning, if the attendant explained the flight was cancelled. Your staff commenced administering improve flight data and resort information and facts. Lori life over an hour or so away and experimented with to obtain a easy lodge for them to spend the night. By the time it absolutely was her change, there were no hassle-free inns remaining in the region. During this time, I'm on one cell phone with American Airlines and my spouse is on One more and Lori is ready in one line close to my son who stood next to her in Yet another. They finally reticketed everyone within the flight. My son, the slight that I used $one hundred fifty being escorted and cared for by your airline, wasn't placed on the subsequent feasible flight to return residence to his relatives, but instead was put on an American Airlines flight the subsequent day.
British Airways don’t make it possible for us to use the lounge facility in London.This unquestionably takes away the very privileges we believed we experienced gained over time.
I have flown your airline 2 moments in the last twelve weeks and had a single guy that actually works for me to fly final week with a non quit flight you guys can’t even have a non end flight punctually.
This really is in regards to flight 580 from charolet to Miami yesterday early morning, After i to start with got to my seat I felt it absolutely was just a multitude. There was soda spilled within the chair and arm rest. There was trash from the last flight in the back of the seat ahead of me. After i asked to have it cleaned up I had been supplied no reaction and I used to be still left to sit inside of a sticky seat for nearly 3 hrs! This was the worst in plane encounter I have ever received undoubtedly.
I am so amazed by Tracy Miller while in the reservations Division. I unintentionally booked a flight to the wrong location and was freaking out, and he or she labored with me to don't just get me to the right vacation spot but will also observed a similar price.
I booked and compensated for our trip for travel March ten, 2016. These tickets were not affordable And that i could have applied miles. As I booked the trip early and there gave the impression to be loads of Business Seats, I used to be confident that we would manage to use my Up grade. In fact, I had been told there was not a soul booked in Business and it “appeared superior” for an update.
I will say she(AA) identified a later on flight for me on another airline,which I so appreciated,but she certainly could have much additional enjoyable in working with me.
American Airlines,I'm so upset !!! I had such a tough time with my disabled baby!! You shed my stroller seat belt, i needed to wander all of the way on the airport Bonuses Keeping my 4 several years outdated daughter…and after standing a person hour within the baggage declare they instructed me to connect with your shopper service ,guess what? They might’nt do anything!! it proceeds? unbelievable!!!
Worst experience I’ve had in a very long time!!! Holiday turned high he said priced….just Whenever your willing to appear home to All your family members, your obtain a connect with expressing your flight is canceled. Not delayed, not rerouted, just canceled.
We are actually Regular flyer prospects for more than 30 decades, and on the list of attractions for us to carry on with the services would be the benefits you give to us and The nice service We now have generally had in so many visits with AA. On Jan 29 2015, I known as AA en Español to make arrangements and reserve two ticket with our miles for Feb 18th to March 2nd 2015 from Detroit, MI to Los Angels,CA. A good lady Ana Maria served me with all the paper perform And that i did buy all the additional expenditures with my Metropolis Charge card foe my why not try this out partner and myself and Ana Maria told me which i will get affirmation on my e mail, and gave me above the cellphone our two locator information. Effectively, nowadays when I referred to as once again simply because we did not get the knowledge on my e mail, we have been knowledgeable to our shock that only my partner experienced reservation and there was nothing on report for myself!
The latest flight from Austin to Ft Myers on which I'd asked for wheelchair help did not supply any jetway assistance and absolutely absolutely nothing in Ft Myers from plane to baggage assert and NOONE to check with.
Walberg improved my seats.I think the personnel inUS air is very rude And that i don’t want to travel any more